Drop in Service News!! –
Our offices are now open for in person triage conversations:
Cavendish Square Tuesday’s 10am – 1pm and Sanford House Thursday’s 10am – 1pm
We will be operating a restricted service, numbers in the waiting room will be strictly limited, so please expect to queue outside before you see one of our volunteers.
Please note – this will be a triage only service. A volunteer will ask you about your problem and either signpost you to the information you need or work out the best way for you to access the advice you need from us. This may be a booked telephone or video appointment.
All clients entering the building must wear a face mask and your temperature will be taken on entry.
Please do not attend the office if you or anyone in your household has tested positive for Covid-19 or has any of the following in the last 24 hrs – high temperature, new or continuous cough, loss of taste or smell
Sanford House Closed until further notice
We are still providing advice by phone and email.
If you need advice call us on: 08082787813 or email via the form link below
You can get advice from us in person, online or over the phone.
You can drop in to one of our three offices across Swindon during our opening times below. Our trained volunteers will carry out a brief assessment to try to find the best way to help solve your problem. They might provide you with information so you can take action yourself, or help you to get in touch with an organisation that can assist you; or, if it is something we can deal with and your problem is complex, they may book you an appointment with one of our advisers.
When you visit one of our offices, it’s important that the adviser you speak to has as much information about your case as possible. If you don’t bring the necessary paperwork with you, you may have to come back another time. This means it could take you longer to get the help you need. Click here for examples of what to bring with you.